Non Availability : If the ordered product is out of stock and Shoppinggarnet.com is unable to deliver the product, a complete refund will be made to the customer. We shall not be liable for any other charges, loss of profits, emotional stress or any other liability etc caused due to the non delivery and non availability.
Delivery Attempt : Is when Shoppinggarnet.com tries to deliver the product, and is unable to do so due to either:
A wrong address or
No one being at home.
Late Delivery : If the delivery is made after 15 days of the "preferred date" a 25% discount will be refunded to the customer. This is provided no delivery attempt was made by Shoppinggarnet.com and if the delay has not been communicated to the customer.
In case a delivery attempt was made and could not be delivered due to either a wrong address or no one at home, no refund will be given.
Non-perishable goods : The product will be returned to the Shoppinggarnet.com office in Jaipur. In the event of no one being at home, every genuine effort shall be made to a re-delivery. In the unlikely event the product is unable to be delivered due to no one being at home we will return the goods to the Shoppinggarnet.com office in Jaipur. The customer will be informed. The goods will be held for 15 days at the office. No refunds will be given to the customer. The only exception will be if the value of the product exceeds Rs.2000, a cancellation charge of 25% will apply and the balance returned to the customer.
Delivery Period and Timing : Shoppinggarnet.com shall try to deliver the product on the "preferred date". Please allow the minimum time required for delivery as specified in each category. Product deliveries shall be made within three to seven working days in India provided the time specified for that category of products is not more. Delivery shall be made on the "preferred day", or a day earlier or later if it coincides with a festival day or a national holiday. Delivery shall be made in the course of the day, and the customer agrees to refrain from requesting for deliveries at very early or late hours of the day. All attempts will be made to deliver at the specified time on the preferred date of delivery but Shoppinggarnet.com will not be held liable if the delivery does not take place on the specified time. Delivery during festival times will be made during the period as specified on the Shoppinggarnet and not necessarily on the preferred date as given by the customer.
We DO NOT deliver on SUNDAYS and Public Holidays in India
